AI for Business @PetClub: Learning Technology, Changing Perspectives, Elevating Work with AI

This activity was thoughtfully designed under the concept "AI doesn't replace people but helps people work better" with a clear goal that everyone participating would be able to "visualize" and "start using" AI immediately after the workshop.

When AI is No Longer a Distant Concept

The morning atmosphere began with great interest when Mr. Akarapol Boonvorasert, CEO of Avalant, took the stage to share trends in AI technology that are rapidly changing the business world, pointing out that AI is not just a "new toy" but an "essential tool" that will determine organizational direction in the coming era.

Participants showed intense interest, with many beginning to question themselves: "So how should our organization get started?" This question was unraveled through learning sessions that emphasized real examples in the pet industry, along with analyzing problems where AI could immediately help.

Prompt Engineering: Writing Commands for AI to Understand Humans

Next came the session that received the most enthusiastic response — writing prompts to make AI understand and deliver practical results, especially with Generative AI like ChatGPT, Meta AI, Gemini, and Gamma.ai, which many had used before but still felt "the results didn't meet expectations."

Avalant therefore introduced the "4C" technique in an easy-to-understand and practically applicable way:

• Clarity : Specify clearly what you want
• Context : Let AI know what work you do
• Constraint : Set length, format, or limitations
• Character : Specify whether you want formal or casual responses

Additionally, advanced techniques were covered, such as:

• Chain-of-Thought Prompting to make AI think step by step
• Role-Playing Prompting that helps AI respond from specific perspectives

Real Testing with PromptX: Tangible AI Automation

The afternoon was time for "hands-on practice" with the AI Automation platform PromptX developed by Avalant for easy use. Participants were divided into groups by department with real work scenarios, such as :

• HR Department : sUsing AI to screen resumes and rank suitability
• Marketing Department :Creating automated posts, analyzing social media trends
• Customer Service Department :Building 24/7 chatbots with email filtering
• Accounting Department :Summarizing Excel data and analyzing expenses

Laughter and questions arose throughout the activity, with an atmosphere full of excitement. Many said, "I just understood today that AI isn't as difficult as I thought," while others were impressed by the workshop activities where they got to create automation themselves and see immediate results.

Daily Summary: AI is Not an Enemy, But an Empowering Force

From today's activities, it's clear that what makes many people fear AI isn't the technology itself, but "lack of understanding." When they learned and tried it hands-on, everyone agreed that AI is a tool that will help us work better, not replace anyone.

Avalant firmly believes that starting to learn AI from today is a crucial step in sustainable organizational development, whether at the operational or strategic level, because ultimately, organizations that understand how to use technology are organizations ready for the future

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Ready to transform your organization with AI? Contact Avalant today and discover how AI automation can revolutionize your workflow. The future belongs to those who embrace change – and that future starts now.

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